Privacy Policy
Effective Date: July 21, 2026
Who We Are
Complete Sliding Doors is a Florida-based company specializing in sliding glass door repair, window repair, glass replacement, sliding screen doors, and related services.
Our website address is:
https://completeslidingdoors.com
Information We Collect
When you visit our website or contact us, we may collect information including:
- Name
- Email address
- Phone number
- Property address
- Service request details
- Photos you voluntarily upload
- IP address
- Browser and device information
This information is collected when you:
- Submit a contact form
- Request a free estimate
- Call our office
- Email us
- Schedule service
- Subscribe to updates (if offered)
How We Use Your Information
We use your information to:
- Respond to estimate requests
- Schedule appointments
- Provide repair services
- Send appointment reminders
- Send estimate follow-ups
- Process invoices and payments
- Improve our website and customer service
- Comply with legal obligations
We only collect information reasonably necessary to provide our services.
Phone Calls
When you contact Complete Sliding Doors by phone, we may collect information necessary to assist you with your request, including your name, phone number, property address, and details about the services you need.
Calls may be recorded for quality assurance, training, and customer service purposes.
Text Messages (SMS)
If you provide your mobile number, we may send appointment confirmations, scheduling updates, estimate reminders, and service-related notifications.
Message frequency varies.
Standard message and data rates may apply.
You may opt out of SMS communications by contacting our office.
Cookies
Our website uses cookies and similar technologies to:
- Improve website performance
- Remember visitor preferences
- Measure website traffic
- Improve user experience
You can disable cookies through your browser settings, although doing so may affect certain website features.
Analytics
We use website analytics services such as Google Analytics to understand how visitors use our website.
These services may collect information including:
- Pages visited
- Time spent on pages
- Browser type
- Device type
- General geographic location
- Referral source
This information is used only to improve our website and marketing efforts.
Advertising
We may use Google Ads, Meta (Facebook), and other advertising platforms that use cookies or pixels to measure advertising performance and provide more relevant advertisements.
These providers may collect information in accordance with their own privacy policies.
Third-Party Service Providers
We may share information with trusted service providers who help us operate our business, including:
- Customer relationship management (CRM) software
- Scheduling software
- Payment processors
- Email providers
- Website hosting companies
- Marketing and advertising platforms
These providers receive only the information necessary to perform their services.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information.
While no internet transmission can be guaranteed completely secure, we take commercially reasonable measures to protect your information.
How Long We Keep Information
We retain customer information only as long as necessary to:
- Provide requested services
- Maintain business records
- Meet legal and accounting requirements
- Resolve disputes
- Enforce agreements
Your Privacy Rights
You may request to:
- Access the personal information we maintain about you
- Correct inaccurate information
- Request deletion of information where legally permitted
- Ask questions regarding our privacy practices
To make a request, please contact us using the information below.
Links to Other Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
Complete Sliding Doors
Website:
https://completeslidingdoors.com
Phone:
561-822-5444
Email:
office@completeslidingdoors.com